Last Updated: [Insert Date]

Welcome to KUT BY. By booking and/or using our services, you agree to the following Terms and Conditions. Please read them carefully before scheduling an appointment.

1. General Information

• Location: KUT BY is located in Riyadh, Saudi Arabia.
• Contact: For any questions, you may contact us via phone at [Insert Phone Number] or email at [Insert Email Address].
• Business Hours: Our regular working hours are [Insert Working Hours]. We reserve the right to modify these hours during holidays or special events, which will be communicated in advance.

2. Appointments

• Booking: Appointments can be scheduled online, by phone, or in person. We recommend booking in advance to secure your preferred time.
• Confirmation: All appointments will be confirmed via SMS, email, or phone call. If you do not receive confirmation, please reach out to us.
• Arrival: Please arrive 10-15 minutes prior to your scheduled appointment. Late arrivals may result in a shortened service to accommodate the next client.
• Walk-ins: While we accept walk-ins, priority is given to clients with appointments. Availability may be limited.

3. Cancellation and No-Show Policy

• Cancellation: We require at least [Insert Timeframe, e.g., 24 hours] notice to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.
• No-Show: Clients who fail to show up for their scheduled appointment without prior notice may be charged a [Insert Percentage or Fee] no-show fee.

4. Payment Terms

• Accepted Payment Methods: We accept cash, major credit cards, and mobile payments.
• Pricing: All prices are subject to change without prior notice. We strive to keep our website and in-salon pricing accurate and up-to-date.
• Refunds: Due to the nature of our services, we do not offer refunds for completed services. However, if you are unsatisfied with your service, please inform the salon manager immediately, and we will do our best to resolve the issue.

5. Health and Safety

• Client Safety: Your safety is our top priority. Please inform us of any medical conditions, skin sensitivities, or allergies before your service.
• Salon Cleanliness: We adhere to strict hygiene protocols to ensure a safe and clean environment. All tools and equipment are sterilized between clients.
• COVID-19 Protocols: In compliance with local health guidelines, we maintain enhanced sanitation measures. Clients may be required to wear masks and practice social distancing during their visit.

6. Children and Pets

• Children: We love our younger clients! However, children under the age of [Insert Age] must be accompanied by an adult at all times.
• Pets: For the comfort and safety of all clients, pets are not permitted in the salon, with the exception of service animals.

7. Gift Certificates and Promotions

• Gift Certificates: Gift certificates are available for purchase and are non-refundable. They must be presented at the time of service and may not be redeemed for cash.
• Promotions: From time to time, KUT BY offers special promotions. These promotions cannot be combined with any other offers or discounts unless otherwise stated.

8. Privacy Policy

Your privacy is important to us. Any personal information provided to us will be kept confidential and used solely for the purpose of providing services, marketing, and communication as per our privacy policy.

9. Liability

While we strive to offer the highest quality services, KUT BY is not responsible for any allergic reactions or complications arising from services performed without prior disclosure of medical conditions or skin sensitivities. By booking an appointment, you accept all responsibility for disclosing any relevant information.

10. Changes to Terms and Conditions

KUT BY reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and in the salon. It is the client’s responsibility to review these terms periodically.

Thank you for choosing KUT BY. We look forward to providing you with excellent service!